Privacy policy

10.01 Bahsegel respects the privacy of the customer and safeguards it through Bahsegel's privacy policy.

10.02 Bahsegel processes personal data from the customers for the purposes of enabling them access to use its services, allowing them to participate in games and providing them with ancillary services.

10.03 Bahsegel employs security protocols to ensure that all transactions including deposits and withdrawals are carried out in a totally secure manner.

10.04 The following employees of Bahsegel will have access to personal data:

                       a) Key official

                       b) Money laundering officer

                       c) Director of operations

                       d) Customer support agents

                       e) Customer retention team members

                        f) VIP player manager(s)

10.05 Bahsegel’s employees who have access to, or are associated with the processing of the customer’s personal information, are obliged to respect the confidential nature of the customer’s information pursuant to applicable data protection and privacy laws.

10.06 Bahsegel reserves the right to record all calls, internet communications and details of transactions the customer carries out through the site.

10.07 While Bahsegel and related URLs may contain links to websites operated by parties other than Bahsegel, Bahsegel is not responsible for the privacy practices or content of any such websites.

10.08 Bahsegel may use cookies on the customer’s computer. Cookies are small files containing information used to offer the customer an optimal visitor experience, track visitors and improve service.

10.09 Bahsegel may use and publish the cutomer’s user name and/or first name and/or first letter of last name and/or region for promotional purposes.

10.10 The customer’s personal data will only be disclosed to third parties in the following cases:

 Where Bahsegel is required to do so by law;

                      a) If it concerns a credit reference agency. A credit reference agency may also keep a record of that information;

                       b) If Bahsegel needs to share data with its payment processors to facilitate transactions;

                       c) To comply with Bahsegel’s legal and regulatory duties and responsibilities to the relevant licensing and regulatory authorities as well as all duties and responsibilities owed under any other applicable legislation and to any other applicable regulators in other jurisdictions;

                       d) When Bahsegel feels that disclosure is necessary to protect Bahsegel’s or the customer’s safety, or the safety of others, investigate fraud, or respond to a government request;

                      e) If Bahsegel is involved in a merger, acquisition, or sale of all or a portion of its assets, the customer will be notified via email and/or a prominent notice on Bahsegel website;

                       f) If Bahsegel’s marketing service providers require the data to carry out their tasks;

                       g) If Bahsegel outsources activities to suppliers that are required to have access to personal data in order for them to render activities in favour of Bahsegel;

                       h) To any other third party with the customer’s prior consent to do so.

10.11 In order to provide the customer with an efficient service, Bahsegel and/or its service providers may be required to transfer the customer’s personal data from one country to another on a worldwide basis. The customer hereby consents to his/her personal data being transferred globally.